Terms of use

Terms of Use

Last Updated: 01.08.2023

Please read these terms and conditions carefully before using Our Service.

Introduction

Welcome to our Time Locker platform (‘Platform’). These Terms and Conditions govern your use of the Platform and provide information about the Platform, as set forth below. By using the Platform, you agree to the Terms of Use and undertake to comply with them. This legal document is a valid and legally binding contract between you as a natural or legal person and Time Locker d.o.o. (‘Agreement’).

Effective Date

These Terms are effective on August 1, 2023, and will remain in effect until updated or modified. All changes to these Terms and Conditions shall take effect on the date of publication. If you continue to use the Platform after the changes have taken effect, you are deemed to have accepted those changes.

Jurisdiction/Governing Law

The Platform is managed and controlled under the jurisdiction of the Republic of Croatia. These Terms and all disputes arising from them are governed by the laws of the Republic of Croatia, regardless of your location.

Privacy policy

Please review our Privacy Policy to understand our practices: [Link to Privacy Policy]

Contact Details

Time Locker d.o.o. is a trading company established under Croatian laws, registration number: 030288628,OIB 94849068883 , registered at the address: : Biljska cesta 27, Osijek 31000, HRVATSKA .

For any questions, suggestions, or concerns regarding these Terms and Conditions, please contact us at: info@timelocker.hr

Limitation of Liability and Warranty Disclaimers

To the fullest extent permitted by law, we do not guarantee the accuracy or completeness of the content of the Platform or the content of any website linked to this Platform and are not responsible for any (1) errors, mistakes, or inaccuracies in the content, (2) any unauthorized access or use of our servers and/or any personal information stored on them, (3) any interruption or interruption of transmissions to or from our Platform.

We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profit, goodwill, use, data, or other intangible losses arising out of or in connection with your use or inability to use the Platform.

Please note that you must comply with the rules and laws in your country of residence and/or the country from which you access this website and/or the application and the services we offer.

In the event of damage caused by force majeure, including but not limited to natural disasters, power outages or malfunctions, actions of any government, market movements, computer, internet server failures, security breaches or cyber-attacks, or any other delay, non-performance, defects, or interruptions that cannot be reasonably foreseen or prevented, Time Locker d.o.o. will not be liable for any effect of the obligation under these Terms.

Rules of use and guarantees

You agree to use the Platform only for lawful purposes. You agree not to use the Platform for fraudulent purposes and not to engage in any conduct that would violate any national or international law including, without limitation, copyright laws.

You will use the Platform in accordance with all applicable laws and regulations.

By purchasing products on the Platform and/or using our website and/or application, you expressly agree that you have read, fully understood, and accepted our Terms of Service, Cookie Policy, and Privacy Policy. You further warrant that you are of appropriate age and fully capable of accepting these Terms of Service and entering into a transaction that includes hardware and services.

You warrant that you are a resident of a country where the services provided on our Platform are available and permitted. As for business users of Time Locker d.o.o. (corporate clients), the availability of services will depend on your country of incorporation and the address of your registered office.

You warrant that you understand the risks associated with our services.

You warrant that you will not falsify or provide any inaccurate, misleading, or false information that we request.

User restrictions

Purchase of Time Locker products and access to the Platform are restricted to persons who are at least 18 years of age or of legal majority in their jurisdiction.

You may not use the Platform if you are prohibited by law from entering into this agreement or if you have previously been suspended or prohibited from using the Platform.

You are prohibited from violating or attempting to violate any security feature of the Platform, including, without limitation, accessing content or data not intended for you or logging into a server or account that you are not authorized to access.

The name Time Locker d.o.o., the website https://timelocker.hr/, logos, and all copyrights and other intellectual property rights in all materials on this site are the property of Time Locker d.o.o., unless we specify otherwise, and are protected by copyright and other intellectual property rights laws. You may not copy, imitate, or use them without our prior written consent.

As long as you agree to and comply with these Terms of Service, Time Locker d.o.o. grants you a personal, non-exclusive, non-transferable, non-sublicensable, and limited right to access and use the Platform and the Services, solely for authorized purposes as permitted by Time Locker d.o.o. You agree not to copy, distribute, transmit, sell, modify, publish, or in any other way use our materials or use them other than for the intended purposes; any such unauthorized use constitutes a violation of copyright, trademark, and other applicable laws and may result in criminal or civil penalties. Provided you comply with all copyright and other proprietary rights notices, you are free to view, print, and/or download copies of materials from this site solely for your personal, informational, and/or non-commercial use. Use of our materials for any purpose other than as set forth in these Terms of Service is strictly prohibited and violates copyright, trademark, and other applicable laws and may result in criminal or civil penalties. Reference to any product, service, process, or other information, by name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply our endorsement, sponsorship, or recommendation.

Nothing in these Terms of Service grants you any license (except as set forth in this paragraph), right, title, or ownership in the Platform, any of the Services, copyrights, or marks.

Right to cancel the account

We reserve the right to suspend, limit, change, or terminate your use of our Services without notice at any time, including but not limited to the following:

In the event that you violate any of these Terms of Service or engage in any Restricted Activity.

When you have provided us with false or misleading information or have not provided us with the documentation we have requested.

We suspect money laundering, fraud, terrorist financing, or any other financial crime. Where we reasonably believe that we are required to do so in order to comply with a law, court order, regulation, or any authority to which we are subject in any jurisdiction, as well as requests from relevant public and local authorities.

Where we reasonably believe that our security is or could be potentially compromised, or your use of your account is harmful to us, or is being used in any fraudulent or unauthorized manner.

Where we reasonably believe we need to protect your personal information, in relation to information that has been stolen or lost.

To protect our reputation.

If your account is under investigation.

If you are our business client and bankruptcy or insolvency, liquidation, or a similar event is taking place.

If you are our business client and there has been a change in the real ownership of the issued share capital of your company.

If you are our business client and the person who is the legal representative of your company has been replaced.

On other occasions that require our participation to comply with laws and regulations, and security.

You agree that we are not responsible for any losses incurred in connection with account suspension. We reserve the right to restrict your access to certain parts of our services, in our reasonable belief that doing so poses a risk to our company. We can cancel the restrictions if we judge that the conditions for this have been met.

We are not required to provide any additional information regarding the termination or suspension of your account. You agree that due to our security and risk management procedures we are under no obligation to disclose any details further.

Upon termination, your right to use the Platform will immediately terminate.

Please note that you will remain responsible for any actions taken prior to closing your account.

Personal data is stored, archived, and classified in accordance with legal and other regulations or decisions or an optional act of the data controller. Personal data is deleted after the expiration of all legal obligations related to the storage of personal data.

Our Services

Time Locker d.o.o. provides IT services in the field of web and mobile application development and consulting related to the Time Locker project. The goal of the Time Locker platform is the development and implementation of smart systems for package delivery and access control. Time Locker d.o.o. is the provider of technical services and hardware.

Security

You accept that you are responsible for all purchases made on our Platform.

It is your sole responsibility to maintain the security of your account information. We recommend that you use a strong password that you do not use for any other service. Do not share your account information with anyone and always keep it safe.

Time Locker d.o.o. will not be responsible for any loss or damage caused by lost or stolen account information, or unauthorized access to your account or your email address. If you suspect any of these fraudulent activities, please contact us immediately at info@timelocker.hr.

Purchase Restrictions

Time Locker d.o.o. has implemented purchase limits for its customers on a daily basis. Based on our internal policies, there may be a limit on the maximum daily or monthly amount for hardware purchases.

We may also limit the number of orders placed by payment card per day. Limits may vary depending on various factors such as, but not limited to, verification level and payment method.

If you believe that you should be granted a larger amount, or the number of orders, you can send a reasoned request to info@timelocker.hr. We may request additional documentation to properly decide the outcome of your claim. We may deny your request to increase your limits or even reduce them due to our internal rules. We reserve the right to change the purchase limits if we deem it necessary.

General liability

It is your responsibility to:

Respect and follow these Terms of Service as well as our Privacy Policy

Comply with all laws, regulations, and rules of your jurisdiction that may apply to your use of our Services

Determine what taxes, if any, and to what extent they apply to your purchases through our Services and collect, report, and remit the correct tax amounts to the appropriate taxing authority. We will not be responsible for your tax compliance.

Provide accurate, truthful, and complete information for verification and immediately notify us of any changes to your documents and information after the verification process is complete

Keep a copy of all the information you have given us. We will not be responsible for any loss of information.

You acknowledge and agree that you will not use our Services and Platform for any purpose that is illegal, unlawful, unethical, or inconsistent and/or inconsistent with these Terms of Service and the purpose for which this Site and Services were created.

Any unauthorized use of this website and any threats will result in our investigation. We reserve the right to identify any violations of these Terms of Service and act accordingly, including but not limited to reporting suspected illegal activity to appropriate law enforcement or other authorized legal or regulatory authorities. We will also provide them with the necessary information and personal data of the suspect.

Content of the Terms and Conditions

By using our Platform, you warrant that you will comply with these terms. In the event that you fail to comply, we reserve the right to terminate your account and access to our Services, and may also exercise any remedies available to us under applicable law.

Notices and Communications

By accepting these Terms, you agree and consent to receive electronically all communications, contracts, documents, confirmations, notices, and announcements that Time Locker d.o.o. provides in regards to your account and/or usage of our Services. We may communicate with you by posting information on our site and/or sending information to your authorized email address. The information sent/published by us will be considered delivered as soon as the e-mail is sent/posted on our site.

Dispute resolution

All disputes arising out of or in connection with these Terms and Conditions shall be resolved by negotiations and discussions in good faith between the parties.

If the parties cannot resolve the dispute through negotiations, either party may initiate binding arbitration in accordance with the rules of the law of the Republic of Croatia.

Separability

If any provision of these Terms and Conditions is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

Disclaimer

There may be additional risks that we have not anticipated or identified in our Terms of Service. Therefore, you should carefully consider your financial situation and risk tolerance before using our service. You are solely responsible for all purchasing activities on our website. You also agree that you are fully responsible for safeguarding all information provided through our website or mobile application, including but not limited to usernames, passwords, and bank account information. We strongly recommend that you change your passwords regularly and keep them in a safe place from unauthorized access.

There is no guarantee that there will be no failures beyond our control related to internet connections, hardware, or software that could interfere with our service and cause errors, delays, or failures. You hereby confirm that Time Locker d.o.o. will not be responsible for any communication failures, interference, errors, distortions, or delays that you may experience when using our Services. Nevertheless, we will always try to provide you with our Services as soon as possible.

Time Locker d.o.o. disclaims any responsibility related to the installation and use of hardware and software. It is your sole responsibility to evaluate your knowledge and financial situation to understand the risks associated with the use of our systems, including but not limited to hardware failures, software errors, or regulatory or legislative changes.

You will bear any loss resulting from your error or fault, including but not limited to security breaches of passwords, unauthorized access to your account or email.

Time Locker d.o.o. shall not be liable for any or all loss of profit, loss of revenue, loss or corruption of data, loss of business, goodwill or reputation, loss of opportunity, or for any direct, indirect, punitive, incidental, consequential, or other damages that are not the result of gross negligence, willful fraud or deceit, whether the losses are based on contract, negligence, tort, unjust enrichment, strict liability, violation of law or regulation, or any other basis.

Other

These Terms and Conditions constitute the entire agreement between you and Time Locker d.o.o., regarding the use of the Platform and supersede all prior or contemporaneous agreements, communications, or agreements, whether oral or written.

By using the Platform, you confirm that you have read, understood, and accepted these Terms.